Frequently Asked Questions
Everything people ask before hiring a security company — licensing, cost, coverage, response times and how we actually work. If your question isn’t here, call us on +44 7448 327983; someone’s on the line 24/7.
About Security Firms London
We’re a London-based security company operating since 2004, providing SIA-licensed security officers across the capital. We’re a trading name of Accolade UK Ltd, an SIA Approved Contractor.
Yes — Security Firms London is a trading name of Accolade UK Ltd, registered in England & Wales. Same team, same accreditations, same 24/7 control room.
Since 2004 — over two decades protecting London businesses, audited every year.
We’re an SIA Approved Contractor (Door Supervision, Security Guarding, Key Holding and Public Space CCTV), ISO 9001 certified, SafeContractor approved, and audited annually by the British Assessment Bureau. In our most recent ACS audit we scored 136 out of 145 — the top 5% of UK providers.
Officers, Licensing and Vetting
Yes. Every officer holds a valid Security Industry Authority (SIA) licence — a legal requirement for security work in the UK — and we check it before every deployment.
Every officer is screened to BS 7858, the British Standard for security vetting, which covers identity, employment history and criminal-record checks before they start.
We directly employ, train and manage our officers. We don’t pass your contract to whoever’s cheapest that week — the people on your site answer to us, and we answer to you.
Beyond SIA licensing, our officers are trained in areas including conflict management and de-escalation, first aid, fire marshal and anti-terrorism awareness, depending on the role.
Coverage and Response Times
All 32 London boroughs and the City of London, plus the surrounding counties.
London is our focus, but we cover the home counties too — ask us about your location.
Yes. Our control room is staffed around the clock, every day of the year.
We aim to attend anywhere in London within 60 minutes.
Questions About Specific Services
A security guard protects premises and property; a door supervisor is licensed specifically for venues where alcohol is served or crowds gather — managing entry, refusals and conflict. (See Door Supervisors.)
We hold a set of your keys and attend when your alarm activates — checking the premises and securing them — so your staff never have to respond alone at night. (See Key Holding.)
A static guard stays on one site for the whole shift; a mobile patrol visits on tracked, random-timed rounds and can cover several sites — cheaper, and harder for an intruder to predict. (See Mobile Patrol.)
No — we provide SIA-licensed operators who monitor your existing cameras live from our control room. For installation you’d need a CCTV installer. (See CCTV Monitoring.)
Yes — construction sites, empty commercial property and void units are among the most common things we protect, with static officers, patrols and key holding. (See Construction and Residential.)
Yes — from private functions and festivals to full match-day stadium teams. (See Event Security and Stadium Security.)
Hiring Us
Call +44 7448 327983 or use the contact form. We’ll arrange a free site assessment, then give you a clear price and plan.
We visit and assess your site, put the risks in writing, agree a security plan and price, then deploy vetted, briefed officers — supported by our control room and reported back to you.
Roughly: what you’re protecting, when you need cover, and anything that’s gone wrong before. We work out the detail on the site visit.
STILL HAVE QUESTIONS?
Ask Us Anything
If your question isn’t answered here, we’re happy to talk it through — no hard sell, just a straight answer and a clear price.
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